Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of our website and the services provided through it. By accessing this website, you agree to comply with these Terms. Please read them carefully before using the site. These Terms apply to all visitors and users of the website.

The website is operated by Helene Walther Consultancy (“we,” “us,” or “our”). By accessing the site, you accept the practices described in these Terms.

Our website is hosted by Squarespace, which provides the online platform that enables us to offer our products and services to you.

1. ACCEPTANCE OF TERMS. By using our website, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not accept the Terms, please do not use our website. We may update the Terms from time to time, and your continued use of the site after changes have been posted constitutes your acceptance of the revised Terms.

2. USER CONDUCT. When using our website, you agree to:

a) Follow all applicable laws in Singapore and other relevant jurisdictions.

b) Refrain from unlawful, fraudulent, or unauthorized behavior.

c) Not post or share any content that is defamatory, obscene, offensive, or violates the rights of others.

d) Not interfere with or disrupt the website’s functionality or services.

e) Not attempt to gain unauthorized access to our systems, data, or user accounts.

f) Not distribute spam, malware, or other harmful technologies.

g) Respect other users’ privacy; do not collect personal data without permission.

h) Not impersonate another person or misrepresent your affiliation.

i) Avoid any activity that may harm the integrity or performance of the website.

j) Seek our written consent before using the website for commercial purposes.

We reserve the right to restrict or terminate access for violations of these rules.

3. INTELLECTUAL PROPERTY. All content on our website, including but not limited to text, images, graphics, logos, and videos, is owned by Helene Walther Consultancy or our licensors and protected under intellectual property laws. You may access and view this content for personal, non-commercial use only. You may not copy, modify, distribute, or reproduce our content without our prior written permission.

Unauthorized use of any trademarks or branding appearing on our site is strictly prohibited. If you believe your intellectual property rights are being infringed, please contact us immediately.

4. PRIVACY AND DATA PROTECTION. By using our website, you agree to the collection and use of your personal data in accordance with our Privacy Policy. We take your privacy seriously and use industry-standard safeguards to protect your information.

We may use cookies to enhance your experience. Some trusted third-party service providers may process your data to help us operate the site. We may disclose your data if required by law or to protect our legal rights.

You have the right to access, correct, or delete your personal data. For full details, please review our Privacy Policy.

5. PAYMENT AND FEES. When you make a payment through our website:

Payment Obligations: You agree to pay all applicable fees for services or products as listed.

Payment Methods: You must provide complete and accurate payment details.

Pricing & Taxes: Prices include applicable taxes. You are responsible for any additional charges imposed by local authorities.

Refund Policy: Unless otherwise stated, purchases are non-refundable. However, if you notify us within 24 hours of purchase, we may allow a one-time change to your scheduled private session or mentorship.

Third-Party Processors: Payments may be processed through third-party providers; their terms and privacy policies apply.

Security: We implement appropriate security measures, but cannot guarantee absolute payment security.

Fee Changes: We reserve the right to update our pricing. New fees apply immediately once posted.

Non-Payment: Failure to pay may result in restricted access to services.

6. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY. Our website, products, and services are provided on an “as is” and “as available” basis without any warranties of any kind. We do not guarantee that our content, services, or tools will be error-free or meet your expectations.

You are solely responsible for the decisions and actions you take based on the information we provide. We make no guarantees about your results, earnings, or business performance.

To the fullest extent permitted by law, we disclaim all liability for any damages, direct, indirect, incidental, or consequential including but not limited to loss of income, business opportunities, data, or goodwill.

No oral or written information provided by us shall create any warranty not expressly stated in these Terms.

7. DISPUTE RESOLUTION. If a dispute arises in connection with these Terms, both parties agree to attempt to resolve it through good-faith negotiations. If negotiations fail, the matter will be referred to mediation in accordance with the rules of Singapore. If mediation is unsuccessful, the dispute will be resolved through final and binding arbitration under Singapore law by a single arbitrator appointed jointly or by the President of the Singapore Arbitration Association.

8. TERMINATION. Either you or we may terminate these Terms at any time by giving written notice. Upon termination, you must stop using our website and services.  We reserve the right to suspend or restrict your access without notice if you violate these Terms. Provisions that should reasonably survive termination, such as those on intellectual property, limitations of liability, and dispute resolution, will remain in effect.

9. UPDATES TO THE TERMS. We may update these Terms from time to time. Changes take effect once posted on our website. It is your responsibility to review the Terms regularly. Continued use of the site after updates means you accept the revised Terms.

10. ENTIRE AGREEMENT. These Terms, along with our Privacy Policy and any additional terms referenced, constitute the full agreement between you and Helene Walther Consultancy regarding your use of the website.

If any part of these Terms is found unenforceable, the remaining sections will still apply. Our failure to enforce any part of the Terms is not a waiver of our rights.

11. CONTACT INFORMATION. For questions or concerns regarding this Terms, please contact us at:   Email: h.walther@betterdale.com   We aim to respond within a reasonable timeframe. Please note that we cannot provide legal or professional advice via this channel. 

Last Updated: May 2025